Redesigning the UX experience of medical drone delieveries

The focus of this project was to design an adaptable medkit that can be delivered by a drone, and creating an extremely simple user experience for the individual who receives the medkit. The project was done by myself and five other students from the industrial engineering master's programme in collaboration with Everdrone AB during the fall of 2022.

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Drone illustration

Project type: School project

Project duration: 5 months

Skills: User research, Rapid prototyping, 3D Printing, Usability testing

Programs: Fusion 360, Prusa Slicer, Adobe Lightroom, Sony Vegas Pro

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Ideation

After a deep dive into the user needs by analyzing user studies and conducting interviews with experts within the medical field a needs and requirements list could be developed. This was later used as a basis for the ideation process. We utilized methods such as brainstorming, brain-drawing, morphological matrix and 6-3-5 on different focus areas of the product. The best solutions were combined and developed further using mind maps to identify possible problems and solutions.

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Prototyping and Testing

Rapid prototyping and early user testing was used as methods to quickly itereate the design. As the concepts became more developed, new tools such as 3D printing was used iteratively to further devlop the concpets into the final design solution.

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The Final Prototype

Due to a non disclosure agreement with Everdrone, details about, and reasonings behind the final concept cannot be stated but some pictures of a prototype developed by the group can be seen below.

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Conclusions

After conducting a realistic validation test with participants from the most relevant user group we concluded that the UX was improved and could be understood even in the stressful situations in which the medkit will be used.